What is stopping many companies from growing? Many say its finance others say its regulation. My view is that many entrepreneurs find hiring the right staff just short of a nightmare. This is a serious challenge, one that presents a serious problem for ambitious growth hungry companies. As Jim Collins says if you have the right people on the bus then you can take it anywhere. My experience tells me that so many get it wrong, staff turnover becomes a bit of a revolving door. Once bitten, twice shy…not going there again, I make more money with fewer people, are common sentiments. Here lies the growth challenge, creating a great culture where staff want to come to work and bring both head and heart.
My colleague sent me an email today titled what amazing staff do? I have reproduced it (I take no credit, not sure its source) because its great…..As leaders if we could all produce a culture which creates an energetic and innovative atmosphere then we would all be winners!
So what do great staff do?
1. Enthusiastically Learn All Aspects of Business
They understand they’re part of something bigger and more worthwhile than just their job. They look to learn other areas of the business and be fluent in finance and management so they’ll positively impact multiple areas of the company.
2. Steward the Company
They treat the company as if it were theirs. They look to make prudent decisions about expenses and opportunities with the long-term future of the company in mind. They easily assess risk vs. reward, selflessly when making decisions.
3. Generate Viable Opportunities
You don’t have to be in sales or marketing to help a company grow. Strong networkers from all divisions see company growth as a collective effort and constantly keep their eyes open for ways to more than pay for themselves.
4. Resolve Issues Before They Are Issues
My favorite days running companies are when I notice positive change in procedure when I was totally unaware of the need for change. Amazing employees are always looking to improve systems proactively, and they do.
5. Tell It Like It Is
Amazing employees understand that hiding bad news helps no one. They find kind ways to bring uncomfortable information to the surface, but they DO bring it to the surface. They tell people what’s necessary before major damage is done.
6. Demonstrate High Standards, With Low Maintenance
I always feel relaxed when I can trust an employee to perform a task to the same high standards I would expect from myself. Not all can do this without constant attention or difficulty. Amazing employees quietly drive their own high standards.
7. Grow Themselves, and Others
They not only drive their own career but they inspire others to do the same. These employees lead by example in how to advance without creating animosity or resentment. They see and create their perfect future, and also bring others along.
8. Research, Apply, and Refine
No employer expects people to know everything. In this fast changing world, I choose employees who will learn over those who know. The best employee proactively explores options, takes action and then improves without direction from the top.
9. Stimulate Happiness
Amazing employees aren’t always sunshine and roses. They do know how to keep it real. But they understand the dynamics of people, stress, and the blend of work, life and friendship. They are self-aware and able to direct their own path that brings out their best with family, friends and career. They exude positive energy even in stressful times and share it around, making for a happier office.
10. Facilitate Amazing Bosses
Amazing employees make me grow as an employer. They self-confidently get their value and help me get mine. They make me want to be worthy of working with somebody of such high calibre, without ever saying it directly of course.
Fantastic, something I will be reflecting on and hopefully not beating myself up!